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Remote Dialer Manager, Collections & Recovery

Remote / Online - Candidates ideally in
Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Affirm
Remote/Work from Home position
Listed on 2026-07-24
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 88000 - 150000 USD Yearly USD 88000.00 150000.00 YEAR
Job Description & How to Apply Below

Affirm is seeking a Dialer Manager to own the Five9 collections dialer environment, optimize outbound dialing strategies, and lead cross‑functional efforts to improve contact rates and recovery performance. The role emphasizes regulatory compliance, vendor coordination, and analytics in a remote‑first, national scope.

You will collaborate with Operations, Product, Engineering, Compliance, and Workforce Management to implement scalable dialing solutions and governance while ensuring adherence to

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