Director of Business Process Improvement; Remote Position

Director of Business Process Improvement (Remote Position)

Agency:
Texas A&M International University Department Office of the VP for Finance and Administration.

Location:

Remote. Minimum salary range $80,000 - $100,000 annually.

Job Type: Staff.

• Business Process Assessment and Improvement
  :
  Conduct comprehensive reviews of business processes; identify inefficiencies, bottlenecks, unnecessary approvals, risks, and automation opportunities; design future‑state workflows and sustain operational excellence.
• Organizational Consulting, Strategic Planning, and Project Leadership
  :
  Serve as the VPFA/CFO's internal consultant; conduct organizational assessments, facilitate strategic planning, benchmark peer institutions, lead cross‑functional projects, and provide executive recommendations.
• Workflow Automation, Digital Transformation, and Technology Enablement
  :
  Collaborate with IT to implement workflow automation and enterprise solutions including Workday, Aggie Buy, Laserfiche, Docu Sign, Microsoft Power Platform, SharePoint, AI‑enabled solutions, and other technologies.
• Policies, Procedures, Documentation, and Training
  :
  Develop SOPs, process maps, policy documentation, desk manuals, training materials, and communication plans while maintaining a centralized repository.
• Performance Measurement, Financial Stewardship, Compliance, and Institutional Effectiveness
  :
  Develop KPIs and dashboards; evaluate administrative costs and efficiencies; support audits, SACSCOC, IPEDS‑related administrative processes, internal controls, and continuous improvement.
• Strategic Initiatives and Other Duties
  :
  Lead high‑priority projects assigned by the VPFA/CFO and represent the division on institutional committees.

• Bachelor's degree in Business Administration, Public Administration, Finance, Accounting, Management, Industrial Engineering, Organizational Leadership, Information Systems, or a related field.
• Ten (10) years of progressively responsible experience in business process improvement, organizational effectiveness, project management, higher education administration, or governmental administration.

• Master's degree.
• Experience in public higher education.
• Lean Six Sigma, PMP, or similar certification.
• Experience with Workday, business analytics, organizational change management, and enterprise systems.

• Knowledge of operational excellence, business process improvement, Lean principles, project management, organizational development, financial operations, internal controls, and higher education administration.
• Ability to influence without direct authority, analyze complex operations, facilitate executive discussions, communicate effectively, manage multiple priorities, and lead organizational change.

• Received
  :
  Works under the general direction of the Vice President for Finance & Administration / Chief Financial Officer with broad latitude for independent judgment.
• Exercised
  :
  May supervise professional and administrative staff and provide functional leadership for cross‑functional project teams.

Collaborates with vice presidents, deans, department heads, faculty, staff, the Texas A&M University System, consultants, and external partners.

Standard office environment with occasional travel between campus facilities and periodic work outside normal business hours. Position is fully remote.

Performs other duties and strategic initiatives assigned by the Vice President for Finance & Administration / Chief Financial Officer.

Texas A&M International University is an Equal Opportunity/Veterans/Disability Employer.