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Strategic Customer Success Manager - Remote & Growth

Remote / Online - Candidates ideally in
Eagan, Dakota County, Minnesota, USA
Listing for: Thomson Reuters
Remote/Work from Home position
Listed on 2026-07-24
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 93100 - 172900 USD Yearly USD 93100.00 172900.00 YEAR
Job Description & How to Apply Below

Thomson Reuters is seeking an experienced Customer Success Manager to lead a book of Concierge/Advisory customers, driving outcomes and retention. You will educate customers on Thomson Reuters solutions, collaborate with Sales and Professional Services, and manage health signals to steer strategic actions.

The role requires 8+ years' experience (3+ in customer success), indirect tax familiarity, and a 4-year degree (master's preferred). Travel up to 25% is expected.

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