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Founding Customer Success Architect - Remote
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-25
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
United States Digital Space LLC
Part Time, Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
Business
Customer Success Management -
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
BP Freight is seeking a Founding Customer Success Consultant to design and build a scalable Customer Success department from the ground up. This remote, fractional/part-time role reports to the CEO and focuses on creating strategy, systems, KPIs, playbooks, and an operating rhythm to drive retention and expansion.
You will define the customer lifecycle, develop onboarding and renewal programs, and build dashboards for executive reporting while shaping the CS organization for scalable growth.
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