Decision Engine Analyst - Sr. Market Information Manager

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for the delivery of tactical plans to achieve goals through advanced coding and/or metadata management, providing support and technical leadership for platforms and operations. Key responsibilities include contributing to the design, development, execution and continuous improvement of operational and strategic initiatives to drive cross-channel client & prospect eligibility, targeting, and platform enablement. Job expectations include interacting with senior leaders, providing support and technical expertise for supported platforms.

Candidate will be working with the Customer Marketing & Insights decision platforms team who are responsible for the automation of business strategies across the Marketing technology ecosystem, Insights Engine.

Candidate will participate in project meetings, will be responsible for creating designs which meet business objectives and configuring the decision engine accordingly.

During the project testing cycle, candidate will support teams with testing related questions and triage as needed.

This job is responsible for implementing business strategies into the various decision engines within the Marketing ecosystem, Insights Engine.

Key responsibilities will include applying business area knowledge, using strong analytical skills and technical‑related topics to configure decision engine with appropriate logic required to meet strategic business objectives.

Job expectations include working with business counterparts within the Line of Business and partner organizations including Product, Marketing, Risk and Technology teams.

• Experience with various decision engines such as Power Curve, SAS, Pega, Blaze, ODM or similar
• SQL, Python, SAS or other programming experience
• General understanding of system integration protocols, and/or direct Agile Delivery experience

• Analytical thinking
• Strong ability to independently problem solve
• Good at collaborating with others
• Innovative thinking
• Strong attention to detail
• Proficient with decision engines and how to translate business requirements

• Attention to Detail
• Business Operations Management
• Collaboration
• Project Management
• Technical Strategy Development
• Business Process Analysis
• Decision Making
• Oral Communications
• Recording/Organizing Information
• Solution Delivery Process
• Active Listening
• Analytical Thinking
• Continuous Improvement
• Data Quality Management
• Technical Documentation

High School Diploma / GED / Secondary School or equivalent

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

1st shift (United States of America)

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