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Remote AI Services Engagement Director
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-26
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Genesys Cloud Services, Inc.
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
Genesys is seeking a Senior Services Engagement Director in the United States (Remote) to drive enterprise-scale customer experience transformation. You will own end-to-end Professional Services revenue, expand platform adoption, and deliver measurable business outcomes across high-value accounts.
As a bridge between sales, services, and customer success, you will shape strategy, negotiate favorable terms, and lead multi-solution engagements across consulting, migration, and optimization to
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