Senior Consultant Continuous Improvement & Data Analytics

Senior Consultant Continuous Improvement & Data Analytics

The Senior Consultant within Continuous Improvement & Data Analytics (CIDA) is a member of the internal consulting team that supports Boston University leadership and other key stakeholders across the University to implement strategies, frameworks, systems, and initiatives that optimize processes and increase data-driven decision making. This position reports to the Manager, Consulting Services and is responsible for leading and executing projects in CIDA's service areas: process design and improvement, advisory, transformation/change management, strategic planning, facilitation/workshops, and project management.

This role offers a hybrid work environment to foster collaboration and flexibility in delivering impactful solutions; CIDA staff manage their schedule between remote work for independent and internal team responsibilities and in-person attendance for department and stakeholder meetings.

Major duties of this position include:

• Leads complex, cross-functional consulting projects, which includes determining and defining project scope and objectives, identifying resource needs, supervising project team members, preparing project budgets, and developing and managing detailed project schedules. Incorporates best practices, tools, templates, and standards throughout project execution. Builds and maintains relationships with process owners across the University to provide consulting support and identify project opportunities.
• Synthesizes large volumes of information into concise, actionable insights for decision-making. Develops comprehensive presentations that succinctly summarize insights/recommendations and are easily scalable for different audiences.
• Assists with the development and implementation of standardized tools, templates, and methodologies to support CIDA work and ensure quality deliverables.
• Drives innovation at Boston University through collaborative problem solving, engaging in staff development, and actively seeking opportunities for efficiencies and improvements. Collaborates with Data Solution Consultants and Developers on projects where data analysis or data solutions would complement consulting work.
• Represents Financial Affairs and CIDA on committees, projects, and other work as needed.
• Advances the responsible and strategic use of artificial intelligence (AI) across the University by identifying high-value use cases, advising leaders on opportunities and risks, and integrating AI-enabled approaches into CIDA's projects and engagements.

The anticipated salary range for this role is $85,000–$105,000, commensurate with level and experience. Boston University supports a flexible work environment for authorized staff members. This position is eligible for a hybrid work arrangement (i.e. remote work up to four (4) days per week), after completion of a successful observation period.

Required Skills:

• Bachelor's degree and 5-8 years of relevant experience in client service, management consulting, financial analysis, or process improvement. Proven track record in leading successful projects to drive organizational change.
• Strong organizational skills and familiarity with project management tools and methodologies.
• Strong analytical and critical thinking skills; ability to frame hypotheses and design analytical approaches to assess them and ability to draw meaningful insights and conclusions from data.
• Ability to effectively manage multiple projects concurrently and develop a project plan without established guidance.
• Effective communication skills (both oral and written) to articulate rationale behind recommendations and gain buy-in from stakeholders.
• Comfortable presenting to stakeholders at all levels. Exceptional judgment and intuition to navigate ambiguity and uncertainty in decision-making contexts, combined with a commonsense approach. Aptitude for considering diverse perspectives and stakeholder interests when making decisions.
• Ability to work optimally and collaboratively in a small, collegial, cross-functional team environment.

Preferred

Skills:

• MBA or relevant master's degree Professional certifications such as Lean Six Sigma Green Belt (or willing to get one).
• Experience in Higher Education and associated administrative (e.g. finance, IT, budgeting, operations) or academic (e.g. research, provost operations, schools/colleges) functions.