Strategic SaaS CSM — Remote
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-27
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Motivity
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Business
Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Motivity is looking for a strategic, relationship-driven Customer Success Manager to oversee a portfolio of customers, drive retention and expansion, and collaborate with Product, Support, and Implementation teams. This role emphasizes teamwork and a patient, high-touch approach within a remote-friendly culture.
You will manage renewals, seek upsell opportunities, ensure high product adoption, and maintain strong CRM records to enable cross-functional success.
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