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Remote CX Director: AI-Driven Service & Growth

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: LifeMD, Inc.
Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Business
    Business Analyst, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below
Location: New York

LifeMD, Inc. is seeking a strategic Director of Customer Experience to lead a remote CX organization, driving loyalty and growth through AI-enabled tools and data-driven performance.

You will report to the SVP of Operations & Patient Experience and translate executive strategy into actionable CX initiatives. You will build a high-accountability culture, partner with cross-functional teams, and own the end-to-end CX strategy across channels, platforms, and clinical touchpoints in a fast-moving

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