Remote AI CX Services Engagement Director
Remote / Online - Candidates ideally in
Arvada, Jefferson County, Colorado, 80004, USA
Listed on 2026-07-27
Arvada, Jefferson County, Colorado, 80004, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Business
Client Relationship Manager, Corporate Strategy, Business Analyst
Job Description & How to Apply Below
Genesys Senior Services Engagement Director in the United States (remote) leads enterprise-scale customer experience transformation by guiding adoption, expansion, and measurable value from the Genesys platform. You will translate vision into tangible business outcomes that improve loyalty, efficiency and digital engagement.
You will operate at the intersection of sales, services, and customer success, shaping revenue growth and cross-functional collaboration to deliver AI-powered CX at scale.
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