More jobs:
VP, Customer Support & AI-Driven Services
Remote / Online - Candidates ideally in
Massachusetts, USA
Listed on 2026-07-29
Massachusetts, USA
Listing for:
Mass Digital Health
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Advanced Utility Systems is seeking a Vice President of Customer Support to lead the support organization, aligning strategy with daily operations, service quality, and cost efficiency. The role focuses on scalable delivery models, AI-enabled improvements, and premium support offerings for select customers.
Reporting to the SVP of Operations, you will drive cross-functional partnerships with Product and Engineering to enhance software quality while managing cost-to-serve across geographies.
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