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Senior Pharmacy CX Analyst - Insights; Remote
Remote / Online - Candidates ideally in
Hammond, Lake County, Indiana, 46320, USA
Listed on 2026-07-29
Hammond, Lake County, Indiana, 46320, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Humana Inc. is seeking a Pharmacy Senior Consumer Experience (CX) Professional to enhance the consumer experience across Traditional Mail and Specialty Mail Order Pharmacies.
You will translate customer experience data into actionable insights and support end-to-end journey improvements, guiding CX professionals to deliver insights and drive improvement activities. You will manage experience inputs, collaborate with Operations, Product, Legal and Technology, and present recommendations to senior
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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