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Customer Care Enablement Lead
Remote / Online - Candidates ideally in
West Jordan, Salt Lake County, Utah, 84088, USA
Listed on 2026-07-29
West Jordan, Salt Lake County, Utah, 84088, USA
Listing for:
Vivint
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Vivint is seeking a Performance Optimization Manager to elevate agent and customer experiences across Customer Care. You will design scalable coaching, drive gamification, and champion AI-enabled coaching solutions to foster performance, engagement, and business outcomes.
The role emphasizes data-driven decision making, collaboration with cross-functional teams, and continuous improvement. Remote work flexibility is possible for the right candidate in Utah and beyond.
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