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Remote Client & Incident Lead

Remote / Online - Candidates ideally in
Trenton, Mercer County, New Jersey, 08628, USA
Listing for: Brink's
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Business
    Client Relationship Manager, IT Specialist
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Remote Client Experience & Incident Lead

Brink's is seeking a Client Excellence Manager (CEM) to serve as the primary link between the client and operations, ensuring continuity, service delivery, incident management, and governance for Enterprise Financial accounts.

You will drive executive communications, lead governance forums, and coordinate with Operations, Finance, Billing, and Technology to resolve issues, protect revenue, and strengthen long-term client relationships.

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