Remote) Assistant Director, Revenue Cycle Management

Role Overview

MEDTEAM, a division of Harris, is seeking an Assistant Director of Revenue Cycle Management. The role supports the strategic and operational execution of revenue cycle services, managing teams and overseeing billing, collections, accounts receivable, coding, and denial management to ensure optimal performance and client satisfaction. This remote position is open to candidates anywhere in the U.S.; travel of approximately 25% is required, with preference for EST or CST time zone availability.

Salary range: $90,000 – $140,000.

• Leadership & Operations
  • Manage and develop frontline managers, team leads, and staff across revenue cycle functions.
  • Oversee day‑to‑day operations to ensure performance standards, productivity targets, and service levels are met.
  • Promote a culture of accountability, teamwork, and continuous improvement.
• Operational Execution
  • Ensure accurate and timely execution of revenue cycle processes, including billing, cash posting, collections, AR follow‑up, and denial management.
  • Monitor workflow distribution and adjust resources to meet client needs.
  • Escalate operational risks or issues to senior leadership as appropriate.
• Process Improvement
  • Identify inefficiencies and recommend improvements to enhance operational performance.
  • Assist in implementing standard workflows, policies, and best practices.
  • Support automation and optimization initiatives, including technology and AI‑driven solutions.
• Client Support & Engagement
  • Maintain strong working relationships with client contacts and operational leaders.
  • Participate in routine client meetings and provide updates on performance and initiatives.
  • Address client concerns and ensure timely resolution of issues.
• Performance & Reporting
  • Track and analyze KPIs, productivity metrics, and financial outcomes.
  • Prepare presentations or reports and dashboards to communicate performance to leadership and clients.
  • Identify trends and recommend corrective actions.
• Compliance & Quality Assurance
  • Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations.
  • Support quality assurance programs and audits to maintain high standards.
  • Assist in implementing corrective actions when compliance gaps are identified.
• Financial Management
  • Support budget adherence by managing staffing, productivity, and operational expenses.
  • Assist in forecasting and monitoring revenue cycle performance against targets.
• Technology & Systems
  • Support optimization of revenue cycle systems and workflows.
  • Collaborate with internal teams and vendors to resolve system issues and enhance functionality.
  • Promote effective use of reporting and operational tools.
• Training & Development
  • Support onboarding and training for new staff.
  • Assist in ongoing education initiatives for team members.
  • Mentor managers and staff to enhance performance and career development.
• Sales & Support
  • Provide operational expertise in support of sales discussions and client presentations as needed.
  • Assist in gathering data and insights for proposals and service improvements.

• Education
  :
  Bachelor's degree or equivalent work experience.
• Experience
  :
  • Minimum of 7 years in healthcare revenue cycle services in a hospital environment.
  • At least 3 years in a leadership role with knowledge of multiple EHRs such as MEDHOST, Oracle/Cerner, Meditech, or EPIC.
  • Proven client relationship skills and experience with multi‑facility entities in rural/ community hospitals.
  • Ability to travel to hospital locations or events as assigned, up to 25%.
• Skills
  :
  • Understanding of hospital operations and clinical/financial processes.
  • Excellent written, proofreading, and verbal communication skills.
  • Strong judgement, detail‑oriented, organized, and multi‑tasking abilities.
  • Problem‑solving skills, attention to detail, and ability to work independently.
  • Demonstrated teamwork and supportive relationships with peers, clients, partners, and executives.
  • Adaptable, “can‑do” attitude, and professionalism under high‑pressure situations.
  • Confidentiality and data protection competence.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).

• 3 weeks vacation and 5 personal days.
• Comprehensive medical, dental, and vision benefits starting on day one.
• Employee stock ownership and RRSP/401(k) matching programs.
• Remote work flexibility and lifestyle rewards.

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Accommodations
:
Applicants who require a reasonable accommodation due to a disability may contact us by email at Harris

TalentA Accommodation requests may be made at any time.

All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.