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Remote Design Research Operations Lead
Remote / Online - Candidates ideally in
Jefferson City, Cole County, Missouri, 65109, USA
Listed on 2026-07-30
Jefferson City, Cole County, Missouri, 65109, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Humana Inc. is seeking a Research Operations Lead to drive scalable design research practices and governance for Medicare consumer experiences. You will manage insights repositories, tooling, and governance, partnering with XD leadership to expand impact.
The role emphasizes knowledge management, vendor management, practice engagement, and advocacy for ethical AI-enabled research, reporting to the Associate VP Head of Design Research. This is a remote position with a 40-hour week.
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