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Remote Senior Pharmacy CX & Insights Specialist
Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-07-30
Topeka, Shawnee County, Kansas, 66652, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Business
Business Analyst, Data Analyst, Business Intelligence
Job Description & How to Apply Below
Humana Inc. is seeking a Pharmacy Senior Consumer Experience Professional to turn patient feedback into actionable insights and drive end-to-end journey improvements.
You will guide CX analysts, translate data into clear recommendations, and collaborate with operations, product, legal, and technology teams while reporting to the Consumer Experience Lead. This remote role emphasizes patient experience management, NPS/CAHPS analytics, and the strategic use of insights to reduce friction and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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