Scheduler Placement Coordinator

Placement Coordinator - Hybrid Work Schedule (3 days in office, 2 days work from home)
Be Part of Something Meaningful:

For over 40 years, Arbor Associates has been the trusted source for compassionate professionals in human services, medical, and educational staffing. At Arbor, we prioritize care—care for our team, our customers, and the individuals we serve. We connect dedicated caregivers with opportunities to make a difference in the lives of vulnerable populations within our community.

We’re seeking an Placement Coordinator to join our team. In this role, you’ll be instrumental in helping field staff find meaningful work by matching their skills with the needs of our customers. This is an excellent opportunity for someone who thrives on building relationships, staying organized, and contributing to a mission-driven team. Candidates with experience in customer service, scheduling, or a background in human services or healthcare are especially encouraged to apply.

With Arbor, you’ll find opportunities for growth and development at every turn!

Why Join Arbor Associates?

Use your scheduling and organizational skills to grow your career while positively impacting your community.

Key Responsibilities:

Order Management:
Accurately enter and manage customer orders and communications in our Applicant Tracking System (ATS).Customer & Employee Support:
Respond promptly to calls, triage needs, troubleshoot issues, and provide effective follow-up.

Staffing Coordination:
Match qualified field staff with customer requests, ensuring the best fit for both parties.

Payroll Assistance:
Review staff timesheets and pre-billing reports to support payroll activities.

Confidentiality:
Maintain strict confidentiality of all company, customer, and employee information.

What We’re Looking For:

Strong organizational and communication skills.

Ability to build relationships quickly and work in a fast-paced environment.

Experience in administrative support, scheduling, or customer service; human services or healthcare background is a plus.

A passion for helping others and contributing to a team-oriented culture.

Experience:

At least one year in customer service, administrative support, or as a staffing coordinator/scheduler.

Skills:

Strong multitasking abilities with a focus on accuracy and quality, exceptional communication, organizational, and time-management skills.

Self-starter:
Internally motivated and capable of working independently while achieving set goals.

Interpersonal Abilities:
Able to connect and build rapport with a diverse range of individuals.

Technical Proficiency:
Comfortable using MS Office and other relevant software.

Preferred Background:
Experience in human services or healthcare is highly desirable.

This is a regular, full-time position, working year-round. Standard hours are 8:00 AM to 5:00 PM, Monday
- Friday, Hybrid Work Schedule (3 days on site, 2 days work from home)
Arbor Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States and pass a stringent background check including Criminal History, Sexual Offender Registry and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI).#ABR1
#J-18808-Ljbffr