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Remote Performance Analytics Lead
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-31
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Sonova Group
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
Sonova is seeking a Performance Analytics Specialist to deliver actionable data insights across North America Call Center operations, driving patient access, scheduling conversions, workforce optimization, quality improvement, and revenue growth. You will partner with Operations, QA, Training, Marketing, and BPO leadership to develop reporting, analyze trends, and support strategic decision-making.
You will measure business performance and ensure leaders have the information needed to improve
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