Bilingual French Service Contracts Administrator

Our client, a leader in the bioscience industry, is seeking a Bilingual French Canadian Service Contracts Administrator to join their team. As a Bilingual French Canadian Service Contracts Administrator, you will be part of the Clinical Diagnostic group supporting sales, regional managers, technical support, core contracts, and service orders teams. The ideal candidate will demonstrate excellent communication skills, proactive problem-solving, and a collaborative mindset, which will align successfully in the organization.

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* Job Title:

** Bilingual French Canadian Service Contracts Administrator

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* Location:

** Remote

** Pay Range: $23-$37 / hr depending on experience*
* ** Shift: 8 am - 6 pm Pacific*
* ** What's the Job?*
* + Manage and track service contract expirations and prepare renewal opportunities using SFDC/CPQ to ensure timely customer outreach and contract continuity.

+ Prepare billable service quotes and maintain accurate pricing information to support consistent and efficient quoting processes.

+ Collaborate closely with sales and regional teams to support contract renewals, follow up on customer responses, and escalate issues to prevent service coverage gaps.

+ Maintain reliable records of contracts, warranties, and installed products, and monitor reports to support quoting efficiency, service planning, and data integrity.

+ Coordinate incoming service requests, including new instrument installations for clinical customers, ensuring timely support and a positive customer experience.

** What's Needed?*
* + College Diploma or Equivalent

+ Previous experience in customer care or service contracts administration (3+ years preferred)

+ Excellent bilingual proficiency in French and English, with strong interpersonal skills demonstrating tact, resilience, and adaptability

+ Ability to work independently and take initiative in a fully remote environment

+ Proficiency in MS Office (Teams, Outlook), SAP, and Salesforce preferred

** What's in it for me?*
* + Opportunity to work in a dynamic and innovative healthcare environment

+ Flexible remote work arrangement supporting work-life balance

+ Engagement with a collaborative and supportive team

+ Chance to develop your skills in a growing industry

+ Competitive compensation aligned with your experience and skills

** Upon completion of waiting period associates are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals._

_In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram._

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.