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Remote CSM — Growth & Adoption Leader

Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Flooid
Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

Flooid is seeking a Customer Success Manager to help retailers maximize value from our SaaS retail technology solutions. You’ll guide onboarding, adoption, and expansion, acting as a strategic partner for US and global accounts.

You’ll build trusted relationships, monitor health metrics, conduct business reviews, and collaborate with Sales, Product, and Support to drive retention and revenue growth while ensuring seamless shopping experiences for millions of customers.

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