Remote Real-Time Workforce Analyst
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-02
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Human Interest
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
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Business
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IT/Tech
Job Description & How to Apply Below
Human Interest is seeking an Intraday Workforce Analyst to optimize real-time staffing and service levels for our Customer Success teams across the U.S. You will forecast workload, manage schedules, and coordinate staffing actions to meet SLAs.
This role acts as a liaison between workforce planning and customer-facing teams, delivering actionable insights daily. The ideal candidate has 1–3 years in workforce management, strong data and analytical skills, and experience with WFM software.
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