Regional Trainer

ABOUT THE JOB

The Regional Trainer reports to the Director of Operations Services and is a restaurant operations expert that is willing to travel in the region to open new stores and help evolve the store training program. Additionally, this role will offer training support for Chester’s field team members and Business Developers in the region.

• Assist operators to conduct new store team training. Coordinates training plans including verification that all training materials and tools are ready.
• Participates in trade shows and grand openings within a geographically defined area.
• Guides and supports operators to ensure compliance with all brand requirements.
• Works closely with Distributors to ensure that the new store operator has their initial inventory.
• Conducts on-site educational workshops and training sessions for operators and store team members.
• Provides re-training support for operators and store team members as needed
• Complete a variety of administrative duties including follow-ups, weekly expense reports, preparation of classes, etc.

• Ensure that required reports and records are accurately created and are timely in their submission.
• Ensure physical facilities comply with company brand standards.
• Ensures training standards and guidelines are followed at new and existing stores
• Ensures food safety and sanitation guidelines and Chester’s brand standards are followed at new and existing stores.
• Must achieve acceptable Store Excellence Visit ratings at new locations

• Proven experience in designing, developing & implementing successful training programs.
• Proven skills in utilizing adult learning theory to effectively train employees at all levels of the organization.
• Excellent verbal & written communication and presentation skills.
• Ability to resolve field problems: immediate attention and adequate assistance is provided to distributors and customers.
• Committed to fostering a collaborative team environment.
• Must be resourceful, proactive, detail-oriented, and able to thrive in a fast-paced environment.
• Proficient in Microsoft Office and willing to learn industry specific software programs.
• 75% travel and evening engagements required. Occasional weekend work.

Chester’s International () is a leading quick-serve restaurant (QSR) concept with over 1,200 franchised locations. We are constantly innovating to bring our customers delicious new products and set our franchisees up for continued success. Our core purpose is to provide delicious food in surprising places. We achieve this when every employee embodies our five core values:

• Win as a Team
• Embrace Constant Evolution
• Deliver Exceptional Value
• Direct, Respectful and Honest
• Fried Chicken is Fun

Headquartered in Birmingham, Alabama, Chester’s is a 3rd generation family-owned business that employs approximately 57 employees across the U.S. in sales, operations and administrative roles.

• Willingness to travel by car / air / train / bus 75% of the time of which may be overnight.
• Must be able to lift 30 pounds occasionally.
• Must be able to stand for 8 hours
• Must be able to sit for 8 hours

• Competitive compensation and incentive plan.
• Health & Wellness:
  Medical, Prescription, Dental and Vision benefits starting the first of the month following date of employment.
• Financial Wellness: 401(k) plan with company match.
• Paid Time Off + Holidays + Remote office work
• Life, Accident & short-term and long-term disability insurance.