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Remote VP, Client Experience & Renewals Leader

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-08-02
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 165100 - 225100 USD Yearly USD 165100.00 225100.00 YEAR
Job Description & How to Apply Below

Humana Inc. is seeking a senior executive leader to own the end-to-end client experience and renewal performance for Humana’s multi-billion-dollar Group Medicare portfolio.

You will transform Account Management into an enterprise value function that delivers measurable outcomes in retention, growth, and member experience. Responsibilities include leading the Account Management organization, building a scalable service model, partnering across Sales, Pricing, Finance and Product, and driving

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