Manager of Marketing Operations - U.S. Remote

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Full Time U.S Remote, Plano, TX, US

18 days ago Requisition

Job Title: Manager of Marketing Operations

Location: U.S. Remote

Who We Are:

CYPHER Learning is the AI-native learning platform for organizations that need to train employees, customers, and partners le many platforms layer AI onto legacy systems, CYPHER was built differently. At the center of our platform is CYPHER Agent, a natural-language, agentic interface that connects content creation, administration, delivery, personalization, and analytics in one unified system. Organizations can create and launch training in minutes, not months, and deliver it seamlessly across distributed audiences.

We help companies move faster and turn learning into measurable performance. As we continue to redefine the LMS industry, we are looking for builders who want to help scale the business to new levels.

The Role:

We are seeking a highly hands-on and execution-oriented Manager of Marketing Operations to design, build, manage, and optimize the marketing operations infrastructure that supports CYPHER’s growth. In this role, you will serve as the primary owner of Hub Spot, marketing automation, lead management, reporting, and the Hub Spot/Salesforce ecosystem. You will operate across Marketing, Sales, Revenue Operations, and Leadership to ensure systems, processes, and data are aligned to drive pipeline growth, operational efficiency, and revenue impact.

Success in this role means consistently identifying operational gaps, building scalable solutions, and improving the systems that power demand generation and go-to-market execution. You will bring structure, automation, and data discipline to complex marketing processes while ensuring seamless lead management, reporting accuracy, and operational scalability. This is a highly execution-focused individual contributor role for someone who enjoys both architecting solutions and building them.

Whether optimizing marketing automation, improving lead management, implementing AI-enabled workflows, or delivering actionable business insights, you will play a critical role in helping CYPHER scale its marketing engine and accelerate growth.

What You Will Do:

• Own the day-to-day administration, optimization, and governance of Hub Spot as the primary marketing automation platform.
• Architect, maintain, and enhance the integration between Hub Spot and Salesforce to ensure data integrity, process alignment, and operational efficiency.
• Design and manage scalable systems supporting lead capture, lifecycle management, campaign execution, attribution, reporting, and sales handoff processes.
• Build and optimize marketing automation workflows that improve lead management, campaign performance, operational efficiency, and customer engagement.
• Translate marketing and sales requirements into scalable processes, automations, dashboards, reporting, and system enhancements.
• Support campaign execution through audience segmentation, automation, tracking, reporting, and performance measurement.
• Identify operational inefficiencies and implement scalable solutions that improve workflow effectiveness, data quality, and business outcomes.
• Evaluate, implement, and manage marketing technologies that enhance automation, visibility, scalability, and revenue performance.
• Design, build, and optimize AI-enabled workflows and automations that improve marketing operations, campaign execution, lead management, reporting, data enrichment, and sales follow-up processes.
• Own marketing database governance and data quality, ensuring accurate segmentation, compliance, and trusted business data.
• Manage lead capture, lead scoring, routing, and lifecycle processes to improve lead quality, conversion rates, and sales effectiveness.
• Build and maintain dashboards, reports, and analytics that provide actionable insights into campaign performance, funnel health, attribution, and operational KPIs.
• Monitor and analyze marketing performance to identify opportunities that improve…