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Senior Enterprise CSM - Strategy & Growth (Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Twilio
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 117272 - 162880 USD Yearly USD 117272.00 162880.00 YEAR
Job Description & How to Apply Below
Position: Senior Enterprise CSM - Strategy & Growth (Remote)

Twilio is seeking a Senior Customer Success Manager for the Segment team. You will drive post-sales success for our largest customers, coordinating with product, engineering, and sales to maximize value from Twilio's platform.

You will develop tailored account strategies, own executive relationships, and promote adoption, retention, and growth. This role emphasizes data-driven insights and cross-functional collaboration.

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Position Requirements
10+ Years work experience
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