Product Solutions Consultant - Consumer Payments- Optum Financial - Remote
Rochester, Olmsted County, Minnesota, 55901, USA
Listed on 2026-08-03
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Business
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IT/Tech
Improve the lives of others while Caring. Connecting. Growing together.
Job Description
- Product Solutions Consultant
- Consumer Payments
- Optum Financial
- Remote (2380268)
Product Solutions Consultant
- Consumer Payments
- Optum Financial - Remote - 2380268
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
- Serve as the primary liaison between Product, Sales, Client Executives, and customers to identify business needs, product opportunities, and market trends
- Capture and translate voice-of-the-customer insights into product strategy, roadmap priorities, solution enhancements, and new product opportunities
- Partner with Sales and Client Executives to support pre-sales, product positioning, customer discovery, demonstrations, and revenue growth opportunities
- Advise customers on C2B/B2C payment solutions, consumer-facing products, health benefit accounts, and related product capabilities
- Translate customer needs into business, product, and technical requirements, ensuring alignment across Product, Technology, Operations, and delivery teams
- Assess solution fit, technical feasibility, implementation considerations, and product gaps while providing recommendations for future roadmap investments
- Support proposals, RFPs, executive presentations, and customer-facing materials with product expertise and solution positioning
- Drive alignment between customer expectations, product capabilities, and delivery outcomes to improve adoption, customer satisfaction, and business results
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 5+ years in product management, product consulting, solutions consulting, sales engineering, client strategy, or a related customer-facing product role, with demonstrated ability to lead complex customer and product solution discussions
- 5 years supporting payment and financial technology products, including C2B/B2C payment solutions, consumer-facing products, health benefit accounts, payment flows, customer onboarding, implementation, and other complex healthcare financial services
- 4+ years with consumer-facing payment and benefit products and how they are designed, positioned, implemented, and adopted by customers and end users
- Experience translating customer needs into product and technical requirements
- Experience facilitating discovery sessions, demonstrations, workshops, and stakeholder alignment
- Proven excellent communication, presentation, and stakeholder influence skills
- Proven solid consultative selling and solution positioning capabilities
- Proven analytical problem solver with experience evaluating trade-offs and scalable solutions
- Experience working with CRM, product analytics, customer feedback, or sales enablement tools
- Familiarity with product development life cycles, roadmap planning, Agile practices, and business requirements documentation
- Proven solid organizational skills with the ability to manage multiple customer opportunities, stakeholder priorities, and product initiatives simultaneously
- Proven ability to collaborate effectively across Product, Sales, Client Management, Operations, Technology, and other cross-functional teams
- Proven solid ability to understand customer business needs and translate them into actionable product requirements and solution recommendations
- Proven ability to build business cases that connect customer needs, product capabilities, revenue opportunity, implementation…
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