National Account Executive

Job Overview

The National Account Executive – ISO System (Independent Sales Organization) serves as the central communication hub for the Keurig Dr Pepper (KDP) Independent Bottling Network supporting the Walmart & Sam’s Club businesses. This role is responsible for connecting strategy to execution across the Independent Bottling system by driving clear, consistent communication of priorities, performance expectations, and field execution standards. Operating at the intersection of sales, operations, field execution, and bottler engagement, this leader ensures alignment across Walmart Home Office, KDP leadership, Independent Bottling Partners, and field teams.

The role focuses on improving service levels, enhancing execution against Walmart KPIs, and accelerating issue resolution through structured communication, performance tracking, and cross-functional coordination. This position works in close partnership with the Business Transformation Team to ensure operational initiatives, tools, and processes are translated into practical, repeatable execution across the Independent Bottler network. Additionally, this role will support ongoing communication with many of KDP’s Partner Brands to ensure priorities, execution expectations, and business updates are clearly shared and aligned across the broader Walmart Route to Market.

• Serve as the primary communication hub for all Independent Bottler Route to Market activity related to the Walmart business
• Translate KDP Walmart priorities into clear, actionable direction for Independent Bottling Partners and field teams
• Ensure consistent messaging across Walmart Home Office, KDP leadership, Independent Bottlers, Field Teams, and Partner Brands
• Build structured communication frameworks to improve speed, clarity, and execution consistency across the Independent Bottling System
• Support communication of key updates, priorities, and expectations to Partner Brands where execution is dependent on Independent Bottler alignment

• Monitor and communicate performance against key Walmart KPIs, including:
  • In-Stock performance
  • On Time / In Full-service metrics
  • OPD Online Pickup & Delivery compliance
  • Pre-Substitution / First Time Pick Rate performance where applicable
• Provide regular performance updates and insights to leadership, Independent Bottling Partners, field teams, and applicable Partner Brand Stakeholders
• Leverage POS, operational, and service-level data to identify trends, gaps, and opportunities for improvement
• Support development of scorecards and reporting tools that drive accountability, transparency, and improved execution across the Independent Bottler network

• Communicate key commercial priorities, initiatives, and execution requirements to Independent Bottling Partners and field teams
• Ensure alignment to promotional execution, modular resets, new item launches, transformation initiatives, and Walmart execution expectations
• Partner with cross-functional teams to drive consistent, high-quality in-store execution across Independent Bottler-serviced markets
• Develop and deliver clear “what good looks like” guidance for field teams and bottler partners

• Function as a liaison between Walmart stores, Walmart Home Office, KDP leadership, Independent Bottling Partners, and Field Teams to resolve service-related issues
• Identify root causes of service gaps and coordinate cross-functional action plans
• Drive faster issue escalation and resolution through standardized communication and escalation processes
• Support post-mortem reviews and continuous improvement actions to prevent repeat issues
• Help ensure service concerns are communicated clearly to the appropriate internal teams, bottler partners, and Partner Brand Stakeholders when applicable

• Partner closely with the Business Transformation Team to operationalize new processes, tools, and capabilities across the Independent Bottling System
• Support rollout and adoption of transformation initiatives across the Independent Bottler…