Lead Revenue Operations Specialist (Hybrid

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

Your Impact Starts Here

As a Lead Revenue Operations Specialist
, you'll take the reins on major Rev Ops initiatives. You'll not only build solutions and partner cross-functionally—you'll own a significant portion of our tech stack or funnel, scope and lead multi-team projects, and coach teammates on AI-enabled ways of working. You're both a builder and a strategist, enabling Homebase to scale with speed and precision.

These are the key ways you’ll contribute and create impact in this role:

• Contribute to the shared ownership of Salesforce—driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model.
• Support the implementation and administration of our GTM tech stack—serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes.
• Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management.
• Scope, design, and lead cross-functional Rev Ops projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders.
• Assist in driving the roadmap for data visibility and reporting—partnering closely with business leaders.
• Build organizational clarity around Rev Ops initiatives—ensuring strong project management, stakeholder alignment, and delivery against milestones.
• Collaborate with other Rev Ops team members and coach GTM stakeholders on leveraging AI to retool workflows.
• Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity.

The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

• 5+ years in Revenue Operations or related GTM operations role.
• Strong Salesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred)
• Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience.
• Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).
• Proven ability to scope and lead projects end-to-end with cross-functional partners.
• Demonstrated ownership of a significant portion of a revenue funnel or tech stack.
• Strong project management and organizational skills—able to manage multiple priorities with clarity.
• AI fluency—comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline Rev Ops workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.
• Exceptional communication, influence, and leadership across teams.

The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

• Be Customer Obsessed – Solve problems with empathy and creativity.
• Move Fast, Learn Fast – Experiment, take action, and grow every day.
• Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
• Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
• Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer

• Ownership & Savings:
  Stock options + TFSA/RRSP with 4% company match
• Health & Wellness:
  Comprehensive medical, dental, and vision for you and your dependents
• Time Flexibility:
  Flex time off + company holidays + designated focus periods
• Family Support:
  Maternity/Parental Leave EI top-up support offered (after 6 months of service)
• Work Your Way:
  Work From Anywhere Month + meeting-free weeks yearly
• Protection Plans:
  Life insurance + short/long-term disability coverage
• Workspace Perks:
  Meals provided, team offsites, and Customer Days
• Our Hybrid Rhythm:
  We believe collaboration drives impact. That’s why…