Remote Operations Project Manager - Cross-Functional PM

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Project Managers

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

Position Type: 1099 Independent Contractor

Location: Remote: US-Based

Rate: $30 / hour - $35 / hour

Estimated weekly hours: 10-25 and will vary depending on the specific PM seat. Some seats may require 10 hours a week, some may require 15, some 25. We can work with you to find the best seat that meets both our needs.

"Wow! [Your Name Here] is the best Project Manager we've ever seen!"

How Do You Know If This Is Your Dream Work And If Fertility Bridge Is Your Dream Client? If You Think You Can Achieve These Outcomes, This Just Might Be The Place For You

Workflows for all projects (e.g., tasks, milestones, approvals, due dates etc.) are reviewed for accuracy, updated, documented, and continuously improved, in your scope of operations. Optimized so that projects can begin in advance of default start dates and be completed in advance of default due dates. Unnecessary work is eliminated, and solutions are standardized so the same problems are solved the same way every time.

Victory not declared until every box is checked, and nothing is waiting on a follow-up.

All costs are accounted for and within budget. The costs of direct reports, journalists, and other resources are estimated, recorded, and actively managed to maximize quality within budget constraints.

Team of up to 3 coordinators, 4 writers and an 1 editor, managed and held accountable to Yes on Get, Want, and Have the Capacity to achieve outcomes of their seats. All plus or plus minus on values in People Analyzer. All follow company-wide requirements. 2 trained reserves maintained for every delivery seat. Shows the team what excellence looks like and expects it consistently.

Fully accountable for one or more project management seats and is cross-trained in all project management seats. These may include client onboarding, digest delivery, podcast delivery, data intelligence, traffic, process documentation.

Accountable for outcomes in a way that supports client retention. Annual client renewal rate or annual net retained revenue >75%. IVF Heroes Universe sponsor renewal rate >80%. 75% of clients continue through and renew or upgrade after 12 months. Average customer satisfaction score of 9/10 or 4.5/5. Every open item, pending approval, unclear handoff, or unanswered question gets followed up without being asked.

If something is due, know its status before anyone else has to ask.

• Asana project management platform
• Access to AI service to create certain articles
• Two experienced content-writers and two experienced journalists ready for certain article assignments
• Google Drive location for journalist story submission creation and review
• Gmail templates for Journalist Assignment emails, articles, and production guides
• Digest planner is a portfolio view to visualize release schedule for all articles
• Google Workspace with existing templates for creation of Google documents
• Website provider with templates for page creation
• Newsletter service with subscriber base and templates for creating and scheduling email campaigns.
• Loom video documentation for some Asana tasks
• Account managers to manage all advertiser-related communication and availability/approval of materials
• Head of Operations, full time
• Part-time coordinator candidates for Traffic and Promotion
• Human resources for recruitment when you need to replace people
• The Outcome Hub resources and training

The project management system has been broken. Fully functional and accurate Asana project templates. Task descriptions and default due dates are still inaccurate. You are needed to help improve this process because you are accountable for the results. We need you to help update processes and make sure they are accurate

Consequences and contingencies for missed deadlines, especially client deadlines, have not been utilized. These need to be operationalized. We need your help to operationalize them

No organized training system. We have SOPs, work instructions and Loom videos, but our onboarding process has wide gaps and we lack formal training. By looking at your seat outcomes, you need to help us see what is missing.

No formal training for Asana as a software

Writers and journalists have never been onboarded, trained, or given much of an SOP or instructions. This is one of the areas that you are going to have to help standardize and implement in order to achieve your outcomes

No current seat outcomes for coordinators. Overseas contractors have been trained on different task