Quality Control Business Analyst

BEOT provides operational and production-based support for eligibility processes and federal requirements. Major areas of support include Income Maintenance (IM) technical and operational support, federal quality control (QC) compliance, IM contract performance monitoring, IM training, and special program eligibility determination.

These positions are full-time project positions. The duration of the project is anticipated to last no later than March 2030. Project positions are eligible for benefits including health insurance; however, the incumbent will not obtain permanent civil service status. Individuals appointed to project positions must be Wisconsin residents.

This position has the ability to work remotely up to 5 days per week but may be required to report to an office location on occasion to complete certain tasks. This position can be headquartered at one of our central or regional offices. This schedule may vary based on training or operational need.

• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

As a Quality Control Business Analyst, you will engage in professional activities with distinctive Information Systems (IS) applications including the Client Assistance for Reemployment and Economic Support (CARES) system, the State Data Exchange (SDX) system, Medicaid Enterprise System (MES), the Medicaid Management Information System (MMIS), and multiple related sub-systems and web-based supplemental systems. Additionally, you will:

• represent specific program/business areas with distinctive IS applications, needs, and requirements.
• conduct Food Share data analysis, which includes data definition, extraction, and validation.
• develop and present reports, and provide oversight, training and consultation to contracted staff.
• work with data users, Division personnel, and contractors to develop, justify, produce and evaluate appropriate options.
• produce detailed business requirement specifications, coordinate systems integration (data), identify issues (especially data inconsistencies), develop report layouts and outputs, document production and outputs, conduct user training and correspond with outside entities.
• use various system applications, business intelligence, and data reporting tools. Ideal candidates will have experience with relational databases, statistical computing, data visualization, and solid programming skills.
• design, implement, manage, monitor, enhance and evaluate assigned CARES business areas. These responsibilities include systems analysis and project management.

The starting pay is between $43.50 and $48.00 per hour (approximately between $90,500 and $99,800 per year), depending on qualifications, plus excellent benefits.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an IS Business Automation Specialist and is in pay schedule and range 07/33.

• All applicants who may be appointed to this position willbe required to allow DHS to conduct a background check todeterminewhether the circumstances of any conviction may be related to the job being filled.
• Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.
• DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates willbe required to verify eligibility to work in the United States by completing the required I-9 form upon hire.
  
  DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimally qualified applicants will have all of the following:

• Experience using CARES, CWW, ACCESS, MyACCESS, or other eligibility related automated determination and management systems.
• Experience creating and analyzing data metrics for purposes of identifying trends and improving system functionality or operational processes.
• Experience determining eligibility for economic assistance programs (e.g. Food Share, Medicaid, Badger Care Plus, etc.).
• Experience leading projects using project management principles, methods, and practices (e.g., assigning or delegating responsibilities, defining milestones and deliverables, monitoring activities and timelines, evaluating and reporting on accomplishments, etc.).

Well-qualified applicants will also have one or more of the following:

• Three or more years of experience determining eligibility for economic assistance programs (e.g.…