Business Analyst

Job Title

Business Analyst

The Business Analyst provides critical functional and analytical support across requirements gathering, system design, and testing activities. This role partners with business stakeholders and technical teams to translate needs into clear specifications, ensuring high-quality system solutions that meet business goals. The Business Analyst also contributes to documentation, reporting, and continuous improvement of system processes.

Gather, analyze, and document business and functional requirements, translating them into detailed system specifications

Collaborate with stakeholders to elicit, validate, and prioritize business needs

Perform system analysis activities in support of project objectives and timelines

Design system functionality, including user interfaces, batch processes, and system interfaces

Develop and maintain documentation for system processes, procedures, and deliverables

Ensure system documentation and updates conform to DHSS, Conduent, and project standards

Create screen prototypes, workflow diagrams, and process flow documentation

Define business rules and develop decision table.

Design, develop, modify, and execute test cases and scenarios; document results

Generate reports to monitor quality, productivity, and operational efficiency

Conduct root cause analysis and assess downstream impacts

Facilitate and lead design discussions with stakeholders

Support user training activities as needed

Bachelor's degree or equivalent experience

Minimum of 2 years of experience as a Business Analyst, Systems Analyst, or similar role

Experience developing use cases, process flows, and screen designs

Experience in system testing including test scripts

Understanding of SDLC methodologies

Strong written communication skills across business and technical teams

Proficiency with Microsoft 365 tools

Experience in human services or child support enforcement

Familiarity with Visual Studio, Azure Dev Ops, or TFS

Working knowledge of SQL

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone.

In this role, you can expect the following working conditions:

Hybrid work:
Work in a way that allows you to work from home during portions of your week and also have time onsite to connect with other team members and business leaders.

Perks and rewards designed for you:

Health and Welfare Benefits:
Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

Retirement Savings:
We will support you as you save for your future.

Employee Discounts:
We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

Career Growth Opportunities:
We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Paid Training:
Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

Paid time off:
We provide attractive paid time off packages designed for you to enjoy your life away from work.

Great Work Environment:
We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can:

Bring your authentic self to work.

Grow and thrive, both personally and professionally.

Make a difference with our clients, in our communities, and with the millions of people we support.

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

The estimated salary range for this role is $60,638 - $78,750.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression,…