Manager, Inbound Partnerships (Remote

Consumer Testing Partnerships Manager

This position will support the Head of Business Development & Operations to execute the strategy and implementation for Consumer Testing partnerships (B2B and B2C). Responsibilities include, but not limited to:

• Build prospect pipeline across multiple channels
• Own deal closure from negotiations to contracting to implementation planning
• Be main point of contact for segment of partners
• Manage day-to-day of existing/ newly signed relationships

To be successful in this role, you will:

• Identify and evaluate new business opportunities across multiple partner models to drive growth, prioritizing large revenue opportunities.
• Earn trust of customers and recommend product solutions that fit their business needs.
• Represent the Consumer Business Development Team in internal corporate-wide diligence efforts and in Partner meetings with executives (often Director to VP level) from other companies.
• Relay market needs and customer feedback to internal teams including Operations, Product Management, Clinical Product, and Engineering.
• Be responsible for contracting, including commercial negotiations, with prospects and collaborating with the Onboarding Team to create an Implementation Plan.
• Foster Partnerships with companies by managing and growing existing partnerships as well as pitching to prospects.
• Own and account manage key partnerships with consumer acquisition relationships and with channel vendors/ distribution partners.
• Oversee a portfolio of existing Partners' needs by exploring and launching new products and offerings.
• Develop, track, analyze, execute against partner account plans, and communicate key quantitative metrics internally and to Partners.
• Share weekly and monthly Partnership success metrics across the Consumer Testing team to support data-driven decisions.
• Package insights from data analysis into slide output to facilitate structured executive engagement and decision making.
• Resolve – proactively – business issues for Partners and serve as their internal advocate by assess risks, anticipate challenges, and provide escalation management when necessary.
• Drive continuous improvement for Consumer Testing Team and Partners through project management processes, recommendation of tools used & updating processes where needed.
• Have a demonstrated track record of multi-tasking and coordinating efforts across multiple stakeholders, including legal, regulatory, medical, product, and marketing.
• Discover and translate corporate and regulatory guidelines that impact customer experience.
• Document current Partnership activities and develop best practices related to customer success strategies (i.e., create or improve Account Management and Pitch practices in Playbook).
• Identify and communicate Consumer Testing Team-wide risks or roadblocks to current or new relationships; work with Director to plan mitigation steps and resolutions.
• Partner with Analytics Team to measure financial performance of Partners in your portfolio.

Required

Work Experience:

• 3-5 years of relevant experience in business strategy/ consulting, business development or related, or experience in high growth start-up
• Bachelor's degree or equivalent
• Business Development, Account Management or client-facing role
• eCommerce
• Platform-oriented D2C or B2B businesses

Preferred

Work Experience:

• 6+ years of relevant experience in business strategy/ consulting, business development or related, or experience in high growth start-up
• Master's degree or equivalent
• Retail and Healthcare experience

Physical and Mental Requirements:

• Perform job duties with frequent interruptions or distractions
• Manage multiple priorities, agile in adjusting priorities quickly
• Working on a computer for long periods of time
• Periodic travel – no more than 3 weeks per quarter (not continuous)

Knowledge and

Skills:

• Have a customer-centric approach and the ability to build positive partnerships with internal and external stakeholders to optimize performance and customer experience.
• Have strong Excel and data analytics capabilities, including comfort building financial models and inventory forecasts to inform decision making.

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

• Job Identification 61705
• Job Category Sales Ops & Analytics
• Posting Date 06/29/2026, 04:48 PM
• Job Schedule Full time
• Job Shift Day
• Locations 200 Forest St, Marlborough, MA, 01752, US
• Workplace Remote daily
• Regular or Temporary Regular
• Weekly Working Hours 40.00
• AIP Target % 10