Assistant Project Coordinator - Project Solutions

Assistant Project Coordinator
- Project Solutions

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Phoenix, AZ. This can be a remote work position from any of our Border States locations.

Job Summary:

The Assistant Project Coordinator Project Solutions provides project coordination skills for managing contractor projects. Aims to learn project management skills for managing projects. Coordinates the flow of material from the planning phase to the completion of each assigned project. Coordinates the schedule of jobs being handled, maintains accurate database on current projects, and assures required specifications are met for all jobs in progress.

Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.

Responsibilities:
An apprentice-based position focused on training for managing projects from inception to closure. Support Project Coordinators with complex projects by assisting with project reports, tracking, submittals, billing issues, returns, PODs/packing slips, delivery issues, project-related communication, and order entry/order revisions. Coordinates with project team members and stakeholders to ensure timely completion of tasks. Projects may deal with substations, power transmission, wind and solar energy, data Telco, HV industrial, commercial or residential construction and industrial.

Assists in coordinating the flow of material from the project award phase to the completion of each assigned project. Skilled in time management
- Prioritizing tasks effectively to meet deadlines without sacrificing quality. Ensures quality customer support, through order entry expediting, pricing, billing, submittals, follow-up, returns, weekly project reporting, and other value-added services, as required. Provides customers with timely follow-up on inquiries and requests as required. Coordinates the schedule of jobs being handled, maintains accurate database on current projects, and assures Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.

Completes project group job account form with customer information for each project handled. Consistently provides responsive, quality service to our customers. Actively participates in coordinating, analyzing, and acting upon information and feedback on customer needs, pricing, products, competition, and procedures. Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services. Responsible for supporting completion of each assigned project.

Coordinates with the Credit and Collection team to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery or other customer service/credit areas. Responsibilities may include supporting all or some of the following: product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out. May develop quotations for customers within the company profit objectives and guidelines.

May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites Provides customers with timely follow-up on requests. Attends training programs, as required.

Qualifications:

Minimum of a business or trade degree preferred or the equivalent in work experience. Minimum of 2 years of prior customer service, quotation or sales experience with strong knowledge of electrical products and utility systems preferred. Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred. Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint),…