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Remote: Strategic SaaS Customer Success Manager

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: EverCommerce
Remote/Work from Home position
Listed on 2026-08-07
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 78000 USD Yearly USD 70000.00 78000.00 YEAR
Job Description & How to Apply Below

Ever Commerce, a global distributed team, seeks a Customer Success Manager to own a portfolio of Security and Alarm customers for Bold Group. You’ll partner with Sales to build success plans, drive adoption, and identify upsell opportunities while ensuring onboarding excellence.

You will resolve issues, maintain executive relationships, and provide regular business reviews with stakeholders across Sales, Support, Product, and Engineering to deliver value.

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