Certification Services Appeals Specialist

Description

The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains.

• Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents.
• Long-term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policies at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off in the first year of employment plus 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

The annual salary for this position is $63,700.

This position's primary responsibility is to process administrative appeals of processed certification applications.

• Learn and maintain ongoing knowledge of all certification requirements and processing procedures.
• Process administrative appeals resulting from adverse decisions or compassionate circumstances.
• Create and provide applicable reporting information to department leadership.
• Use appeal data to identify areas of improvement and make recommendations to leadership.
• Present appeal decisions to Appeal Committee.
• Maintain appeals process documentation updates.
• Attend scheduled meetings.
• Other duties as assigned.

• Critical thinking
• Attention to details
• Professional verbal and written communication
• Time management
• Collaborative
• Embraces change

• High school diploma or equivalent
• Minimum of 2 years’ full-time experience in an administrative support role performing similar duties
• Minimum of 2 years' full-time experience using Microsoft Excel with intermediate skill level
• Minimum of 1 year full-time experience handling ADA accommodation requests
• Minimum typing speed of 60 wpm with 90% accuracy
• Proficient using Microsoft Office Suite

No

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Minimal travel is expected for this position.

This job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

This position will remain open until filled.