Enterprise Application Engineer

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This is an excellent opportunity to work with technologies that support the University of Alaska Southeast users and services. Do you have a positive attitude and an inclination toward exceptional customer service? Do you enjoy developing, maintaining and supporting solutions and applications that help others succeed? Come join the UAS Information Technology Services team as our Enterprise Applications Engineer. We are a diverse group of I.T. professionals that seek to serve the technology needs of our user community.

This is a full-time, exempt staff position complete with both a competitive salary and a full employee benefits package and will work on the Juneau campus.

Your typical workday might include managing and supporting a Learning Management System or the Google Productivity Suite, integrating applications with the University’s Banner ERP or Active Directory systems; developing and supporting custom applications; installing and managing packaged software; troubleshooting problems and implementing solutions; and researching and recommending solutions.

To excel in this position, you will need a strong technical background managing the application life cycle, integrating applications with different systems and developing strong working relationships across the university system. A successful candidate must possess excellent customer service and interpersonal communication skills. Working with different user groups and technical teams will require having strong organizational skills and the ability to coordinate and collaborate with technical and non-technical customers.

Experience with Ellucian Banner and Active Directory highly recommended and experience in higher education or public sector preferred but not required.

Bachelor’s degree in a relevant field (i.e. Information Technology or other related field) and 3 years experience, or an equivalent combination of training and experience.

This position is based in person in Juneau, Alaska, but may be conducted remotely in the United States up to one year from date of initial hire. If you are hired as a remote employee, you will be expected to relocate within one year of date of hire, to Juneau, Alaska as a condition of continued employment. This is a full-time, exempt staff position complete with both a competitive salary and a full employee benefits package.

UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on UA Staff Salary Schedule, Grade 80, based on education and experience. The University of Alaska reserves the right to require employees to work on-site at the UA facilities.

Hybrid and remote work may be approved for employees based in Alaska at the University's discretion. Remote work for employees based outside the State of Alaska may be approved only in exceptional circumstances or when required by the position's job duties.

The University of Alaska (UA) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non‑discrimination against individuals on the basis of any legally protected status. The University of Alaska is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907‑450‑8200.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

Applications will be reviewed on a rolling basis until a successful candidate is identified. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.