Asset Servicing Hub - Senior Business Consultant

WHAT MAKES US, US

Join some of the most innovative thinkers in Fin Tech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to Sim Corp! At its foundation, Sim Corp is guided by our values – caring, customer success‑driven, collaborative, curious, and courageous.

Our people‑centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading!

Sim Corp is experiencing a substantial increase in business globally and to support our growth we are looking for a Senior Business Consultant in the Asset Servicing Hub. This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome challenges encountered by these clients during onboarding process.

This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast‑growing environment for an international company with significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us!

• Decides which business issues are outreach and which are product development responsibilities
• Collaborates with product development to resolve business issues, change requests
• Answers all business questions that are not standard
• Hosts work sessions with third parties
• Follows up with mapping discrepancies between AFT and internal to Sim Corp
• Responsible for individual party outreach as per assignment
• Reaches out to third parties if additional information or collaboration is required, sends escalations to client
• Owns internal follow‑up‑processes on topics and requirements addressed to Sim Corp
• Develops and maintains relationships with external parties, acting as the primary point of contact during the outreach process
• Continuously identify opportunities to improve outreach process and documentation of best practices, with a focus on enhancing efficiency and the overall customer experience
• Provides guidance to junior team members, acting as a multiplicator

• Understand the custodian and asset management players in the client’s home market, their specifics and legal environment to a fair extent
• Has experience with post trade processes until fund accounting starts
• Understands what order executions, settlements and reconciliations are
• Knows what a SWIFT messages are and their contents
• Understands general interfacing challenges
• Understands general testing processes and requirements in a project
• Experience in onboarding within Asset Management / Asset Servicing industry (Sim Corp Dimension or equivalent)
• Expertise in data mapping topics
• Appropriate seniority level to handle specific business communication with Custodians, Asset Managers and Man Cos/Fund Administrators
• Speaks the client’s language (besides English) or at least sufficiently understands the culture of the country the client resides in
• Ability to work both self‑directed and collaboratively within a team
• Ability to effectively navigate in an environment with missing/incomplete information and manage discrepancies

• Flexible working hours and hybrid model - 2 days in the office, 3 days remote
• Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations
• Holiday allowance upon a 2-week vacation
• Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)
• Employer‑paid Medicover Platinum healthcare package (employee-paid family upgrade available)
• MyBenefit Cafeteria with a monthly budget provided by Sim Corp, which can be used to finance a Multisport card (with a 25% employee contribution)…