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Claims Support Specialist - Remote

Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14602, USA
Listing for: The Mortgage Talent Network
Full Time, Remote/Work from Home position
Listed on 2026-08-08
Job specializations:
  • Business
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Claims don’t file themselves — you’re the one who makes sure they’re airtight

Openings: Several openings, fully remote. Temporary roles with the intent to convert to full-time based on performance.

Employer: Confidential Client — nationally recognized, Fortune 500-backed mortgage servicer

The Role

A national mortgage servicer is adding Claims Support Specialists to keep agency claims, vendor audits, and team escalations running clean, fully remote.

Day-to-Day
  • File and manage agency claims on acquired or sold properties
  • Run monthly process-control and vendor audits and flag trends to leadership
  • Resolve team escalations and help train new and current staff
  • Keep data integrity sharp through exception-report reviews
  • 5+ years in default servicing, mortgage insurance claims, or a legal setting
  • LPS-MSP experience and strong claims/foreclosure process knowledge
  • Independent, deadline-driven, and airtight with confidentiality
  • 1+ years of leadership experience a plus
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