Senior Product Manager – Category Experience

Senior Product Manager
- Category Experience Job Description:

We are looking for an experienced and highly autonomous Senior Product Manager to lead the vision, strategy, and execution of our customer experience initiatives. In this role, you will own vertical-specific product scopes, solve complex business and customer problems, and collaborate closely with cross-functional teams to deliver impactful software solutions. If you are passionate about product craft, data-driven decision-making, and driving meaningful change in a fast-paced environment, join us!

• Define Product Vision & Strategy: Set vertical-specific customer experience vision and strategy, while actively contributing to and challenging the broader product strategy.
• Translate Customer Insights: Understand user requirements, gather deep customer insights, and translate them into actionable product requirements while interacting directly with internal clients.
• Own Roadmap Planning: Prioritize the product feature backlog, plan roadmaps, and manage mid-term product scopes (e.g., 6–12-month initiatives) with high autonomy.
• Drive
  
  Cross-Functional Collaboration:
  
  Collaborate closely with engineering, UX, research, data science, analytics, communications, technical leaders, and support teams to deliver impactful software solutions.
• Manage KPIs & Success Metrics: Define operational and success KPIs, track performance, and link them directly to broader business KPIs and the company's vision and strategy.
• Align Stakeholders: Engage with a diverse set of internal stakeholders and ensure clear, effective communication up to the CL8 level to build strong alignment and support.
• Optimize Resources: Maximize the impact of available resources (such as the existing team) by recommending next steps grounded in strategic priorities.
• Apply Data-Driven Frameworks: Use logical, data-driven frameworks to break down complex problems and determine the right analytical approach (e.g., A/B tests vs. quasi-experiments, AI vs. rule-based solutions).
• Craft Decision Proposals: Provide structured, easy-to-understand written narratives and decision proposals (e.g., initiative press releases) supported by sound rationale.
• Execute High-Rigor Decisions: Apply high levels of rigor and judgment in proposed solutions, accounting for customer problems, competitive landscape, product alternatives, business needs, and practical constraints.
• Lead Through Ambiguity: Take ownership of leading parts of the team's work, including in challenging or ambiguous situations.
• Mentor & Inspire: Inspire and engage the team and stakeholders around key initiatives, while coaching and mentoring junior PMs to foster growth in product methodology and leadership.
• Build Peer Networks: Maintain a strong peer network to identify and advance cross-product opportunities, proactively sharing successes, failures, and key learnings.

• Proven Experience: Extensive background as a Product Manager or in a similar product/project management role (including road mapping, resource planning, risk assessment, and stakeholder cooperation).
• SDLC Knowledge: A solid understanding of the software development lifecycle (SDLC) and how IT processes work.
• Analytical Mindset: Deep experience in data analysis and interpretation, with a strong ability to make decisions based on a balanced view of data, context, and experience.
• Problem-Solving
  
  Skills:
  
  Exceptional problem-solving abilities and strong decision-making skills under high levels of autonomy.
• Agile Expertise: Practical experience with Agile methodologies and managing product backlogs.
• Interpersonal
  
  Skills:
  
  Outstanding communication, interpersonal, and stakeholder management skills.
• Customer-Centric Focus: The ability to see the product through the eyes of the clients and deeply understand their needs.
• Language Proficiency: English language skills at a minimum B2 level.

• Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Long term discretionary incentive plan based on Allegro.eu shares…