Part Time Branch Office Administrator

Position

Schedule:

Part‑Time

Branch Address: 275 37th St Ne Suite 100, Rochester, MN

The Branch Office Administrator (BOA) works with financial advisors to support client accounts, facilitate communication, and ensure a positive client experience.

• Provide exceptional client service via inbound/outbound calls, email, and in‑person interactions; respond to inquiries, resolve issues, and maintain strong client relationships.
• Manage account transactions including opening, transfers, and other requests; prepare documentation and maintain accurate records.
• Handle administrative tasks such as scheduling appointments, preparing meeting materials, managing correspondence, and supporting marketing initiatives.
• Assist in the annual business planning process to develop strategies for the upcoming year.
• Actively identify opportunities for additional services within client accounts and support related marketing activities.
• Maintain knowledge of the financial services industry and tools such as Money Guide, Salesforce, and Microsoft Office.

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration

• Comprehensive 6‑month training and mentoring program
• Support network spanning branch, regional, and home office levels
• Part‑time medical and prescription drug coverage for ≥30 hrs/week over 12 months
• Health Savings Account and Flexible Spending Account
• Voluntary benefits (accident, hospital indemnity, critical illness)
• Well‑being programs (Employee Assistance Program)
• Eligibility for retirement plan after 1,000 hours of service during the plan year
• Paid sick leave and paid time off in accordance with local law for part‑time associates

Hiring Minimum: $23.85 per hour

Hiring Maximum: $25.82 per hour

Discretionary and variable compensation based on branch and firm profitability, along with individual performance.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.