Global Integration Platform Business Analyst

Are you a tech-savvy analytical thinker who excels at bridging the gap between business needs and technical solutions? Do you want to be a driving force behind a future-proof, global eCommerce integration platform (API, EDI, Flat file sharing, Punchout..) that drives TVH growth? As a Global Integration Platform Business Analyst, you will join our dynamic Exchange Team within the eCommerce department.

Your mission will be to simplify, harmonize, and standardize the way TVH shares product, pricing, and transactional data with software vendors, global partners, and customers worldwide. By defining roadmaps, translating integration requests into actionable tickets, and managing cross-functional dependencies, you will directly de-risk and fuel our top-line revenue strategy: "Our Parts, Your System, Connected."

Execute product roadmaps. Define functional scopes, dependencies, sequencing, and business cases using industry-standard PM/BA methodologies, and confidently defend trade-offs in steering forums.

Proactively gather, analyze, and translate diverse integration tech requests from commercial teams, customers, and third-party software providers into actionable IT development and data tickets. Conduct deep-dive feasibility analyses for complex requests falling outside our established framework boundaries.

Ensure final platform products satisfying defined business requirements and core strategic targets. Orchestrate functional exposure to partners and lead seamless operational handovers (inclusive of complete documentation and knowledge transfer) to Integration Specialists and Experts.

Map and manage stakeholder needs, operational bottlenecks, and technical concerns. Translate these insights into clear business logic decisions while keeping global parties (from Waregem HQ to regional commercial teams and development centers) fully aligned through transparent communication.

Perform rigorous root-cause analysis for high-impact or recurrent operational blocks. Proactively propose, design, and implement long-term structural process improvements across the Exchange domain to eliminate recurring issues, frictions and optimize efficiency.

Capture cross-functional stakeholder impacts and champion change management, ensuring internal teams and external customers are fully prepared for system migrations and platform updates.

5+ years of experience as a Business Analyst, Systems Analyst, or Solution Architect, preferably working on global enterprise integrations, REST APIs, or cloud platforms.

Background in requirements engineering, data modeling, and process formalization. Familiarity with iPaaS platforms (e.g., Boomi), data warehousing (Big Query), and Agile frameworks (Jira/Confluence) is highly valued. Enthusiastic Innovator: A strong interest in Artificial Intelligence (GenAI/Large Language Models) to assist in designing tomorrow's self-service developer portals and agentic support tools. Communication:
Exceptional communication and relationship-building skills. You excel as a liaison between commercial business developers and technical engineering teams. Language:
Fluency in English is mandatory. Strong localized language capabilities corresponding to our core European clusters (e.g., Dutch or French) are an asset.

You will become part of a people-oriented company where your well-being really matters. Flexible working hours, work from home possibilities, 20 days holiday and 12 WTR days within a 40-hour week. At our headquarters you will also discover our TVH Park, a green area where you can move around and have the possibility to relax, meet or have lunch.

• An attractive salary package with extra-legal benefits such as a company car, group and hospitalization insurance, luncheon vouchers, corporate restaurant, ...
• An exciting position in an international company with a family atmosphere where people are at the center.
• You are part of a dynamic entrepreneurial team that is fast-growing and at the center of the transformation.
• You arrive in an innovative, progressive and technological environment.
• Numerous opportunities for personal development, among other things through permanent guidance and professional (internal/external) training courses.
• Fun after works and other optional events (e.g. TVH Kaffee).
• People are at our heart

People are at our heart. TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and…