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Strategic Leader, Customer Success — Healthcare AI (Remote

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: SmarterDx
Remote/Work from Home position
Listed on 2026-08-09
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 140000 - 160000 USD Yearly USD 140000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Leader, Customer Success — Healthcare AI (Remote)

Smarter Dx is seeking a Senior Manager, Customer Success for Smarter Notes to partner with leading health systems across the United States. You will drive adoption of AI-powered clinical documentation, oversee onboarding, and align workflows with organizational priorities to deliver measurable value.

As a trusted advisor, you’ll lead executive reviews, collaborate with product and engineering teams, and steer strategic initiatives that maximize client outcomes and renewals in a remote-first

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