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Remote Claims Ops Lead - Contractor Desk & CAT
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-10
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Lemonade, Inc.
Contract, Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
Business
Risk Manager/Analyst
Job Description & How to Apply Below
Lemonade, Inc. is seeking a CLX Squad Lead to oversee the external contract workforce handling property claims. You’ll manage contract adjusters for desk claims and CAT, ensuring performance, speed, and quality match Lemonade’s internal standards.
You’ll work with the property leadership team, use metrics and AI tools to optimize staffing, maintain compliance, and coach teams to reduce friction with customers while delivering outstanding service.
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