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Director of CX Strategy & Growth (Remote

Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listing for: GitLab Inc.
Remote/Work from Home position
Listed on 2026-08-10
Job specializations:
  • Business
    Business Analyst, Customer Success Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: Director of CX Strategy & Growth (Remote)

Git Lab Inc. is seeking a Director of Customer Experience Strategy to lead the post-sales strategy shaping CX across Customer Success, Renewals, and Professional Services. This role partners with the CCO to translate customer signals into actionable decisions that improve retention and expansion.

You will own cross-functional initiatives, develop performance insights, and drive the program design and execution that elevates customer outcomes in a fully remote, inclusive environment.

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