Strategic Business Operations Manager

About the Role

The Team:
The Business Performance team operates as strategic partners to divisional leadership, functioning as operational executives who drive financial and strategic excellence across Enterprise Solutions. Our team is distinguished by its commitment to precision, analytical rigor, and seamless execution of both routine deliverables and high-visibility strategic initiatives. You'll contribute to a results-driven environment where operational excellence, cross-functional collaboration, and meeting critical deadlines are fundamental to our success.

Enterprise Solutions brings together software, workflow, data, analytics, regulatory, lending, private markets, managed services, pricing, valuation, and analytical capabilities for enterprise financial services customers. This role will partner across the three ES business divisions and with Product, Technology, Revenue, Customer Experience, Operations, Data, Strategy, and external partners to facilitate the execution of measurable client and business value.

• Prepare comprehensive strategy presentations and executive briefings for senior management, synthesizing complex business data into actionable insights
• Lead workforce planning initiatives and resource allocation analysis to optimize team performance and operational efficiency
• Drive automation and AI implementation for manual processes, identifying opportunities to streamline operations and enhance productivity
• Execute ad hoc management requests and special projects, providing rapid turnaround on critical business analysis and recommendations
• Collaborate across the 10-person business management team to ensure seamless execution of divisional strategic initiatives
• Develop and maintain key performance metrics and reporting frameworks that support data-driven decision making for the ES division

S&P Global states that the anticipated base salary range for this position is $104,477 to $135,000. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits.

• Proven experience in strategic planning, workforce management, and executive presentation development
• Advanced proficiency with data visualization and analytics tools such as Tableau, Power BI, or similar platforms, along with expert-level Excel and PowerPoint skills
• Demonstrated experience with AI-powered productivity tools (such as Claude, Git Hub Copilot, or ChatGPT) and automation platforms, with an AI-curious mindset for identifying process improvement opportunities
• Strong project management capabilities with ability to handle multiple ad hoc requests while maintaining high standards of accuracy and accountability
• Excellent written and verbal communication skills with experience presenting to senior leadership and cross-functional teams

• Bachelor's degree in Business, Finance, Economics, or related field with 6-8 years of experience in business operations, strategy, or financial service
• MBA or Master's degree in Business, Finance, Communications, or related field with specific coursework in strategic management or operations
• Experience with in financial services or data/technology companies, with understanding of enterprise software solutions and market intelligence platforms
• Strong marketing acumen and advanced communication skills, including experience in stakeholder engagement, internal communications, or marketing strategy development
• Familiarity with business process management tools (such as Appian, Service Now, or Microsoft Power Platform) and workflow automation methodologies
• Previous experience working in matrix organizations and collaborating across global teams with a global mindset for diverse market perspectives

Note:

This role is limited to persons with an indefinite right to work in the United States.

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective,…