Senior Product Manager (PM​/RCM) - Full Time - Remote

Benefits

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership
  - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program
  - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation
  - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Compensation:
Budgeted between $107,750 and $151,400 dependent upon applicable experience.

Remote:
Experity offers Team Members the opportunity to work remotely or in an office.

Own day-to-day execution of the Revenue Cycle Management product roadmap, ensuring on-time delivery of capabilities across charge capture, coding, claim creation and submission, payer processing, payment posting, denial management, accounts receivable, patient balances, reporting, and related billing workflows. Partner with executive stakeholders to refine product strategy based on client feedback, market trends, regulatory and payer changes, operational performance, and product data.

Develop an AI-and automation-first product approach that reduces repetitive work, surfaces exceptions, recommends next-best actions, and enables billers to focus their expertise on the highest-value and most complex activities. Identify opportunities to apply intelligent agents, workflow automation, predictive analytics, and rules-based processing across the revenue cycle while ensuring accuracy, explainability, auditability, and appropriate human oversight. Coordinate with internal engineering teams, external development partners, and agencies to manage deliverables, timelines, dependencies, and quality across multiple concurrent work streams.

Define and prioritize product requirements, working with engineering and design to translate revenue cycle needs into detailed workflows, specifications, business rules, and acceptance criteria. Design intuitive billing experiences that help users understand work queues, claim status, exceptions, recommended actions, and financial impact without requiring unnecessary navigation or manual research. Partner closely with billing operations, implementation, support, and client-facing teams to understand real-world workflows and incorporate operational expertise into product decisions.

Drive adoption and expansion across Experity's customer base of 5,700+ urgent care clinics serving 40 million annual patient visits. Establish and monitor product and operational KPIs, including clean claim rate, denial rate, days in accounts receivable, first-pass resolution, payment velocity, automation rate, user productivity, and reimbursement outcomes. Use product analytics and operational data to identify workflow bottlenecks, payer patterns, preventable denials, and opportunities for continuous improvement.

Conduct interviews and workflow observations with billers, coding teams, revenue cycle leaders, practice administrators, and other client stakeholders to validate product direction and identify unmet needs. Build and present product updates, business cases, performance results, and roadmap recommendations to…