Asset Servicing Hub - Outreach Lead

WHAT MAKES US, US

Join some of the most innovative thinkers in Fin Tech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to Sim Corp! At its foundation, Sim Corp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous.

Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading!

Sim Corp is experiencing a substantial increase in business globally and to support our growth we are looking for a Outreach Lead. This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome issues encountered by these clients. This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines.

You will find yourself working in a diverse and fast-growing environment for an international company with significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us!

• Assumes overall outreach Project Manager responsibility
• Runs operational calls with the client, as well as all workshops with the client
• Serves as the primary contact for client communication and handles broader client requests
• Streamlines and supervises communication with all parties
• Manages / decides over all outreach escalations with the client and internally Maintain of working outreach flowchart and descriptions
• Defines and creates outreach specific reporting and risk analysis on an ongoing basis
• Collaborates with the outcome PM
• Owns the outreach tracker and controls the contributions to the product development build / backlog file
• Owns all communication templates and guidelines

• Experience in business communication with a clearing broker, a custodian and an asset manager
• Has experience with post trade processes until fund accounting starts
• Understands what order executions, settlements and reconciliations are
• Experience in onboarding within Asset Management / Asset Servicing industry

• Flexible working hours and hybrid model - 2 days in the office, 3 days remote
• Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations
• Base salary with annual bonus structure
• Holiday allowance upon a 2-week vacation
• Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)
• Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available)
• MyBenefit Cafeteria with a monthly budget provided by Sim Corp, which can be used to finance a Multisport card (with a 25% employee contribution) or choose other lifestyle options
• Unum group life insurance (employee-paid upgrade available)
• Medicover travel insurance for private trips and global business travel insurance
• Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)
• Copyrights program for certain roles
• Possibility to develop your career in an international environment
• Professional training and courses provided by Sim Corp
• Polish language classes for foreign employees;
  German and English classes based on business needs
• Integration events, volunteering initiatives and employee-led clubs
• Compensation ranges are being disclosed at the initial stage of candidate engagement. Visit our career pages to learn more about working at Sim Corp:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions.

We are 4,000+ colleagues with a broad range of nationalities, education, professional experiences, ages, and backgrounds in…