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Product Manager – Customer Service Platform (Remote
Remote / Online - Candidates ideally in
Cape Town, 7561, South Africa
Listed on 2026-08-14
Cape Town, 7561, South Africa
Listing for:
takealot.com
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Business
Product Manager, AI Business & Operations
Job Description & How to Apply Below
Takealot Group is seeking a Product Manager to own the CS Platform roadmap, partnering with customer service, engineering, design, and operations to deliver features that reduce response times and improve customer experience. You will translate business priorities into actionable initiatives and track key metrics to guide decisions.
You will work with business owners to define requirements, build strong business cases, and drive delivery from design through release in a fast-paced, hybrid setup
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