More jobs:
Remote Experience & Feedback Lead for ESM Transformation
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-16
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Forsyth Barnes
Remote/Work from Home
position Listed on 2026-08-16
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Forsyth Barnes is seeking an Experience & Feedback Lead to define and own the end-to-end measurement of employee experience across a large-scale ESM transformation. You will set the framework for NPS, CSAT, sentiment and verbatim feedback and ensure insights drive tangible service improvements.
In this role you will design Service Now-based feedback mechanisms, embed measurement from day one, collaborate with service design and transformation teams, and build governance for a global, matrixed
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×